Ms. Elwell found her garage door moving erratically, and wanted us to solve the problem for her.
When our team arrived at Ms. Elwell’s home, they watched the door in motion. She was right, and the door juddered alarmingly as it moved. We figured the most likely problem was a fault in the opener drive system and took a closer look. We detached the opener, opened up the housing, and inspected it for obvious problems. The motor was worn out, clearly struggling to lift the door’s weight, and needed replacing. We took care of this for her, so she could use her door easily again.
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* $29 service call - deducted from the service
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